Effective Date: [Insert Date]
Elder Care Solutions Pakistan (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or elder care services.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Name, email address, and phone number
- Address of the elderly individual receiving care
- Emergency contact information
- Payment details (for invoicing purposes only)
b. Health-Related Information
- Medical history, medication schedules, appointment records
- Emergency alerts or caregiver notes
c. Usage Information
- IP address, browser type, device info, and usage behavior through cookies or analytics
2. How We Use Your Information
We use your information to:
- Deliver and personalize elder care services
- Coordinate medical visits and emergency support
- Send service updates and care reports
- Improve our website and service offerings
- Respond to customer inquiries and support requests
3. Data Sharing
We do not sell or rent your personal data. We may share limited information with:
- Medical professionals or hospitals (with your consent)
- Our trusted caregivers under confidentiality agreements
- Technology partners only for hosting and service management
4. Data Security
We use secure systems to store and transmit your data. We take reasonable precautions to:
- Protect against unauthorized access
- Prevent data loss or misuse
- Ensure only authorized staff have access to sensitive information
5. Cookies
Our website may use cookies for basic analytics and improved user experience. You can disable cookies in your browser settings.
6. Your Rights
You have the right to:
- Request access to the data we hold about you
- Request corrections or deletion of your data
- Withdraw consent for data processing at any time
To make such a request, email us at [Insert your email].
7. Third-Party Links
Our site does not use advertising or affiliate links. However, we may link to medical providers or external services purely for information. We are not responsible for the privacy practices of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at:
📧info@eldercaresolutionspakistan.com
📞 +92 3001267337